We offer one complimentary resizing* on all custom rings for the first year after purchase. After that, we can still resize your ring, but a fee may be charged. If you do need us to resize your ring, we might need to add or remove some metal, which could make the ring feel thicker or thinner, (depending on whether we added or removed metal).
Keep in mind that not all rings can be resized. For example, due to their design style, organic, eternity, milgrain / enamel styles, can’t be resized and certain metals like silver or alternative metals like tungsten cannot be resized. Please feel free to read our blog for a more in-depth discussion on the resizing process.
*Free resizing is limited to =- 1/2
Ring re-sizing
Fine jewelry is made to be worn and enjoyed, but like anything of value, it benefits from proper care over time.
The best way to care for your piece depends on the specific metals and gemstones it contains. To help you maintain its beauty and longevity, we’ve created a simple guide that walks you through how to clean and care for different types of fine jewelry.
When you receive your piece, we’ll also include a short care guide along with a complimentary polishing cloth to help you keep it looking its best.
And if you ever have questions or need support, we’re always here to help – whether it’s guidance, maintenance, or professional cleaning.
What to read more? visit our ‘How to clean fine jewelry’ blog.
Your custom jewelry, when stored correctly, will retain its sparkle, shine and polish for years to come.
Here are 4 tips for proper storage:
- Keep things separate – Whether you keep your jewelry in a drawer or on a shelf or dresser top, ideally, each piece of jewelry should have its own compartment to ensure it isn’t doesn’t bump up against other pieces. If you don’t have an organizer, you can use a cotton or mesh bag for each piece to keep them separate in a drawer or box.
- Keep things organized – Pair and display earrings together on an earring tree, loop chains and pendant necklaces on pegs, and store rings in their boxes to prevent dust from collecting in fine nooks and crannies, especially if they have gemstones. When organized this way, in plain sight and attractively displayed, your beautiful pieces will be worn more often!
- Keep things cool and dry – Most jewelry, with the exception of pearls, is best stored out of direct sunlight and away from moisture. Diamonds and other gemstones can be harmed by moisture. On the other hand, pearls actually lose moisture in overdry conditions and can crack, so they should not be locked away in boxes by themselves.
- Traveling with Your Jewelry: When on the go, it’s crucial to keep your custom jewelry safe and well-maintained so consider using a JewelryThis travel case. It features soft compartmented sections to prevent tangling and scratches, keeping your jewelry dust-free and easily accessible during your travels. Additionally, this case shields your jewelry from sunlight and moisture, protecting gemstones, and its hard shell prevents damage from squashing.
Square JewelryThis Travel Jewelry Case
The short answer is yes. If you own or rent your home, you might have included the value of your jewelry in your homeowner’s or renter’s insurance; however, the upper limit of this coverage usually isn’t nearly enough to replace a lost or stolen jewelry item. You can add a rider that covers specific property or, for special and expensive pieces of jewelry valued at over $2,000, you can purchase separate insurance. You will be asked for documents and appraisals, so have those ready, and be prepared to ask questions about coverage limits and circumstances like loss or damage.
At JewelryThis, we stand behind the craftsmanship of every piece we create.
All of our jewelry includes a one-year limited warranty covering structural issues related to the manufacturing process. If you ever notice something that doesn’t feel right, you’re welcome to send your piece to us for a careful inspection. If a manufacturing issue is identified, we will take care of it.
Ring Resizing
We offer one complimentary ring resizing within the first year of purchase.
After the first year, we’re happy to assist with resizing for a nominal fee. Our team will guide you through the best options to ensure the fit feels just right.
What’s Covered
Our warranty covers manufacturing and structural defects.
While our pieces are designed for everyday wear, the warranty does not cover:
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Normal wear and tear
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Accidental damage or trauma
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Loss or theft
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Loose stones over time
If any of these occur, we’re still here to help. We offer repair services at fair and transparent pricing, and will always guide you toward the best solution for your piece.
Peace of Mind
For additional protection, especially against loss or theft, we recommend insuring your jewelry through a third-party provider or adding it to your homeowner’s or renter’s insurance policy.
Important Note
To maintain the integrity of your piece and the validity of your warranty, any repairs or modifications, including resizing, must be performed by JewelryThis.
Work done by third parties may compromise the structure of the piece, and in such cases, we’re unable to guarantee or extend warranty coverage.
Our Commitment
Every piece we create carries a story, and we treat that responsibility with care.
If anything comes up, whether it’s covered under warranty or not, we approach each situation personally. Our goal is always to find the best path forward and make sure your piece continues to feel as meaningful and beautiful as the day you received it.
