At JewelryThis, we stand behind the craftsmanship of every piece we create.
All of our jewelry includes a one-year limited warranty covering structural issues related to the manufacturing process. If you ever notice something that doesn’t feel right, you’re welcome to send your piece to us for a careful inspection. If a manufacturing issue is identified, we will take care of it.
Ring Resizing
We offer one complimentary ring resizing within the first year of purchase.
After the first year, we’re happy to assist with resizing for a nominal fee. Our team will guide you through the best options to ensure the fit feels just right.
What’s Covered
Our warranty covers manufacturing and structural defects.
While our pieces are designed for everyday wear, the warranty does not cover:
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Normal wear and tear
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Accidental damage or trauma
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Loss or theft
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Loose stones over time
If any of these occur, we’re still here to help. We offer repair services at fair and transparent pricing, and will always guide you toward the best solution for your piece.
Peace of Mind
For additional protection, especially against loss or theft, we recommend insuring your jewelry through a third-party provider or adding it to your homeowner’s or renter’s insurance policy.
Important Note
To maintain the integrity of your piece and the validity of your warranty, any repairs or modifications, including resizing, must be performed by JewelryThis.
Work done by third parties may compromise the structure of the piece, and in such cases, we’re unable to guarantee or extend warranty coverage.
Our Commitment
Every piece we create carries a story, and we treat that responsibility with care.
If anything comes up, whether it’s covered under warranty or not, we approach each situation personally. Our goal is always to find the best path forward and make sure your piece continues to feel as meaningful and beautiful as the day you received it.
