We offer one complimentary resizing* on all custom rings for the first year after purchase. After that, we can still resize your ring, but a fee may be charged. If you do need us to resize your ring, we might need to add or remove some metal, which could make the ring feel thicker or thinner, (depending on whether we added or removed metal).
Keep in mind that not all rings can be resized. For example, due to their design style, organic, eternity, milgrain / enamel styles, can’t be resized and certain metals like silver or alternative metals like tungsten cannot be resized. Please feel free to read our blog for a more in-depth discussion on the resizing process.
*Free resizing is limited to =- 1/2
Ring re-sizing
Fine jewelry, like anything that has value, should be properly cleaned and cared for, but for jewelry, this care can differ according to its metals and stones. To learn how to properly clean jewelry with precious metals, gemstones, diamonds or pearls, please feel free to visit our ‘How to clean fine jewelry’ blog.
Your custom jewelry, when stored correctly, will retain its sparkle, shine and polish for years to come.
Here are 4 tips for proper storage:
- Keep things separate – Whether you keep your jewelry in a drawer or on a shelf or dresser top, ideally, each piece of jewelry should have its own compartment to ensure it isn’t doesn’t bump up against other pieces. If you don’t have an organizer, you can use a cotton or mesh bag for each piece to keep them separate in a drawer or box.
- Keep things organized – Pair and display earrings together on an earring tree, loop chains and pendant necklaces on pegs, and store rings in their boxes to prevent dust from collecting in fine nooks and crannies, especially if they have gemstones. When organized this way, in plain sight and attractively displayed, your beautiful pieces will be worn more often!
- Keep things cool and dry – Most jewelry, with the exception of pearls, is best stored out of direct sunlight and away from moisture. Diamonds and other gemstones can be harmed by moisture. On the other hand, pearls actually lose moisture in overdry conditions and can crack, so they should not be locked away in boxes by themselves.
- Traveling with Your Jewelry: When on the go, it’s crucial to keep your custom jewelry safe and well-maintained so consider using a JewelryThis travel case. It features soft compartmented sections to prevent tangling and scratches, keeping your jewelry dust-free and easily accessible during your travels. Additionally, this case shields your jewelry from sunlight and moisture, protecting gemstones, and its hard shell prevents damage from squashing.
Square JewelryThis Travel Jewelry Case
The short answer is yes. If you own or rent your home, you might have included the value of your jewelry in your homeowner’s or renter’s insurance; however, the upper limit of this coverage usually isn’t nearly enough to replace a lost or stolen jewelry item. You can add a rider that covers specific property or, for special and expensive pieces of jewelry valued at over $2,000, you can purchase separate insurance. You will be asked for documents and appraisals, so have those ready, and be prepared to ask questions about coverage limits and circumstances like loss or damage.
Absolutely! At Jewelrythis, we proudly stand by the craftsmanship of our creations with a comprehensive one-year limited warranty against structural defects associated with the manufacturing process. If you encounter any issue, you’re welcome to send us your piece for a thorough inspection to determine if a manufacturing defect is present.
Ring Resizing:
Enjoy one complimentary resizing on rings within the first year of purchase. Should you desire a resizing after the first year, we’re pleased to offer this service for a nominal fee. Kindly consult our full resizing terms for detailed information.
What Our Warranty Covers:
Our warranty provides coverage for structural and manufacturing defects. Although our pieces are crafted with durability in mind, normal wear and tear, trauma, loss, theft, or loose stones are not included in the warranty. Should you need assistance with repairs, such as loose stones, we’re here to help with competitive repair rates. Don’t hesitate to reach out for more information.
Peace of Mind:
If you have concerns about theft, we recommend considering an independent jewelry insurer or adding coverage through your homeowner’s or renter’s insurance policy.
Important Note:
To maintain the validity of your warranty, it’s crucial that any fixes or modifications, including resizing, are performed by us. Any alteration by other parties will void the warranty, as we cannot ensure the integrity and authenticity of work executed outside our trusted process.
At Jewelrythis, our commitment is not only to deliver stunning, tailor-made pieces but also to provide a stress-free, transparent experience throughout the life of your jewelry. Should you have any questions or need repairs, our support team is always ready to assist.
