Delivery time depends on the complexity of your request. In general, it takes about one week to perfect your design. Production times will vary based on the metal and gemstones you choose, but on average it takes 2-3 weeks. – When you place an order, you can request a due date and our design team will let you know if they can meet that date.
The design process takes about a week itself, so total completion of your jewelry piece requires about 3-4 weeks. However, if you need to receive your jewelry piece more quickly, you can tell us the date you would like to receive it and we will check the date and do our best to deliver it on time.
Packing and shipping when using a label provided by JewelryThis
1. Double the packaging
Start by wrapping your jewelry in a layer of bubble wrap. Once it’s wrapped well, put it inside a padded envelope or small box and then place that package securely inside another, slightly larger box or padded envelope. This will not only help protect your jewelry but also meet insurance requirements.
*Before sealing the package, though, remember to include a note with your project number inside the package.
2. Conceal your package
We recommend not to reveal the contents of your package on the outer label or anywhere else on the packaging. Doing so paints a bull’s eye on your package for thieves. Similarly, when you drop off your package at the post office, avoid telling anyone, including the clerk, that you’re shipping jewelry.
When you’re ready to address your package, please use the following address and please remember to write the address clearly and legibly:
Jthis LLC,
861 Sixth Ave, Suite 720,
San Diego, CA 92101 USA
3. Don’t use a drop collection or drop delivery service
Avoid using a drop collection or delivery service to send your package. The locations of these types of collections are not always secure. Rather, personally take your package to the postal service and ask for a receipt with the tracking number.
Packing and shipping when using your own label
4. Follow the instructions above as well as the recommendations below
If you are using your own shipping label, after following the first 4 steps, continue with the steps listed below.
5. Choose FedEx express/first-class or registered mail
FedEx and first-class, registered mail are the safest way to ship, but these methods sometimes take longer to reach their desired destination, so do keep this in mind if you need your jewelry to arrive by a specific date.
6. Jewelry insurance
It is highly recommended that you insure your package. If the item was originally purchased from us, we can provide you with a label and insurance.
7. Notify us – and get approval
Make sure to get our approval before you ship your jewelry or gemstone. After shipping provide us with a tracking number. This will allow us to follow the shipment and notify you when we receive it.
8. No notification, no shipping
Please do NOT ship us anything without approving it first, especially if the piece is valued at more than $500. JewelryThis assumes no liability for any loss, theft, or damage to goods during transit..
Yes, of course. You can schedule an appointment at our San Diego shop. We’d be happy to meet you. Just call us in advance, to make sure we know you’re coming please!
Here is our address:
JewelryThis LLC,
861 Sixth Ave, Suite 717,
San Diego, CA 92101 USA
JewelryThis HQ , The Jewelers Exchange Building, San Diego, CA, USA
We usually use Fedex express service. You will receive a notification together with a tracking number that lets you follow the shipping route and progress of the shipment.
Delivery time depends on the complexity of your request because that will affect how long it takes our designers to complete and produce your jewelry piece. However, when you place an order, you can request a due date and our design team will let you know if they can meet that date. We will do our best to make your piece ready for the due date
