Reviews

Read unsolicited reviews, testimonials shared by JewelryThis clients.

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4.98 ★★★★★ ☆☆☆☆☆ 719 reviews
Sage Hernandez
Sage Hernandez
10 hours ago
Amazing experience! They made sure they understood my vision for the piece and kept me updated with every step of the way! And the piece is absolutely beautiful~
Abby Lindberg
Abby Lindberg
14 hours ago
An Exceptional Experience from Design to Finished Jewelry! I highly recommend Jewelry This! From the very beginning, the experience has been absolutely outstanding. I came to them with a vision for a custom Pax Dei-inspired pendant, and their team went above and beyond to bring that vision to life. What impressed me most was their exceptional customer service, attention to detail, and commitment to getting every aspect of the design just right. They listened carefully to my feedback, collaborated with me through multiple design revisions, and made sure every detail—from the geometric shape and open center diamond to the proportions, beveled edges, and bail—reflected exactly what I had envisioned. Throughout the entire process, communication was excellent. They kept me updated at every milestone, explained the craftsmanship behind creating the piece, and made me feel like my project genuinely mattered. Their willingness to listen, make adjustments, and ensure I was happy before moving forward speaks volumes about their dedication to their customers. The finished sterling silver pendant is beautiful, and the quality and craftsmanship exceeded my expectations. What started as an idea became a meaningful, wearable piece of art. The personal touches throughout the experience made it even more special. If you're considering custom jewelry, I wholeheartedly recommend Jewelry This. You're not just getting a beautiful piece of jewelry; you're getting a team that genuinely cares about your vision, the quality of the final product, and your experience as a customer. Thank you to the entire Jewelry This team for making this such a memorable experience. You have earned every one of these five stars, and I would absolutely work with you again! ⭐⭐⭐⭐⭐
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Abigail F
4 days ago
Hi! 😊 it arrived, and I absolutely love it! It’s so special to finally have the Pax Dei pendant in person after being part of the design process from the beginning. Seeing it go from an idea to a finished piece of jewelry has been such a wonderful experience. Thank you so much to you and the entire team for the care, craftsmanship, and attention to detail throughout the process. You made this experience truly memorable, and I’ll treasure this piece for a long time. It means even more knowing the story behind how it came together. ❤️
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Jack Limburg
Jack Limburg
1 week ago
I can not speak highly enough of JewelryThis! Carrie worked patiently with me and helped me create the perfect engagement ring for my fiancé as I repeatedly changed my mind. It's been 3 months already, and she still loves it! On multiple occasions, strangers have asked about her ring, saying, "It looks like that ring tells a story." I could not be happier with the quality of the ring, the intricate detail, the ease of designing, and even the affordable price! I've already recommended JewelryThis to 4 other friends!
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Matthew G
2 weeks ago
She loved it! Her eyes lit up when she opened the box and she put it on it made her blue eyes pop. I can’t thank you guys enough.
Boone C
2 weeks ago
It just arrived and its beautiful I cant wait to give it to her on christmas. Everything looks great. Thank you and your team for such a beautiful peice and a easy experience
Kristen Bond
Kristen Bond
2 weeks ago
I just received my earrings today and they are completely perfect. Tricia was meticulous in her communication with me, which was important as I was commissioning a replacement for a lost pair of earrings that had sentimental value to me. The new ones are beautifully crafted, and I look forward to wearing them daily.
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Christina Andrews
Christina Andrews
3 weeks ago
I am absolutely pleased with my butterfly pendant! Michelle was great to work with and helping me create this beautiful piece. She communicated with me throughout the process giving me a peace of mind, and when the product was finished... it was beautiful! I recommend JewelryThis to anyone looking for good customer service and true craftmanship.
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Dawne miller
Dawne miller
3 weeks ago
Dawne, I am blown away by this company! I had my engagement ring reset in a different design and absolutely love it!!!! If you can dream it they can do it!!! Carrie was super responsive to every question (and I had many!), she was exceptionally patient and helpful with suggestions! They even shipped overnight priority so that I could have my ring for an event as promised, and also included a thank you gift!:) I wish I could give them 10 stars! You can absolutely trust Jewelrythis to give you the setting of your dreams!
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Zach Dean
Zach Dean
4 weeks ago
Michelle and the team were excellent. The quality is great, and they stayed with me the whole way, updating me on every step. They were open to changes before it went into production, and Michelle made the piece feel just as important to her as it was to me. Hands down one of the best people I’ve dealt with. Amazing company.
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Zachary D
4 weeks ago
I can’t thank you guys enough though so once again, I truly thank you guys from the bottom of my heart and thank anyone and everyone who helped create this including yourself you have been absolutely amazing. I’ll refer you guys to anybody I know looking for something custom I hope you enjoy the rest of your weekend weekend and I will reach out to you with l when I give it to her!
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Rob W
1 month ago
Michelle, The pendant looks fantastic! It wears well, it’s not too heavy, and I’ve been wearing it under my shirt (because it’s for me, not for anyone else, if that makes sense) and it hasn’t given me any skin issues. The workmanship is excellent. Thank you again for everything you did to facilitate this. Hope you have a great weekend! Rob
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Trevor Fehr
Trevor Fehr
1 month ago
I worked with JewelryThis to have a anniversary ring made for my wife. The process was very easy. The jeweler that I worked with (Michelle) was very helpful in answering all my questions about stones, different metals, sizing, etc. I was very impressed with how they were able to bring what I had in my mind to reality. I also appreciated that they did a lot of upfront work in understanding what I wanted before they asked for any type of payment. The payment to do the 3D rendering was reasonable and only after I approved everything to be made did they ask for payment on the ring. The whole process took about 2 months for me, probably because I asked a millions questions, but was still much quicker than I thought it would be. If you are looking to have something custom made give JewelryThis a shot.
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Hayley Schanback
Hayley Schanback
1 month ago
Absolutely love JewelryThis! They helped me create two incredibly special pieces, and I couldn’t be happier with how they turned out. Michelle was amazing to work with! She was so attentive, thoughtful, and dedicated to making sure every detail was perfect. She truly went above and beyond throughout the entire process. I’m so grateful for the care and craftsmanship that went into these pieces and will cherish them for years to come. Highly recommend JewelryThis and Michelle!
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Heather G
1 month ago
Hello! I did receive it and it absolutely lovely. I can’t wait to take a picture and post about it. My experience was perfect and I can’t wait to customize something else. 😁
Amy Pilliard
Amy Pilliard
1 month ago
Carrie was unbelievable! She was patient, went above and beyond to educate me and help craft a custom engagement ring that is stunning. Truly a wonderful human to work alongside.
diego Q
diego Q
1 month ago
Thank you for the support and the fast response to the last minute request. Amazing work hope we are able to work on something else in the future.
Michael F
1 month ago
Well…She loves it! I decided to give it to her and let her decide if the engraving needed to be fixed and she liked it just the way it is. Thank you for your help in making my vision for this ring a reality.
Jennifer F
1 month ago
Michelle!!! I am sitting in the FedEx parking lot. Lol. I could not wait to see the pendant! I just opened the package and its PERFECT! Kurt is going to LOVE it! Wanted to send you a quick note to thank you so very much for everything. You and your company have been nothing short of stellar and I will absolutely leave a rave review after the wedding this weekend. Thanks again! Best, Jennifer
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Reylani Hawkins
Reylani Hawkins
1 month ago
I had the absolute pleasure of working with Carrie on my engagement ring. My fiancé and I have been together for 8 years and have gone through hell together but have been by each others side 150%. I wanted something somewhat vintage-inspired, I wanted it to include my Hawaiian roots and I wanted his birthstone included in a hidden halo. She went above and beyond my expectations!! It is absolutely perfect and so personal. THANK YOU CARRIE AND THE WHOLE JEWELRY THIS TEAM!!
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Bill Crosby
Bill Crosby
1 month ago
I bought a cheap but stylish men’s choker-style chain from a retailer I like. I got lots of compliments on it but wished it were of higher quality. I looked around and couldn’t find what I was looking for so I decided to try custom. I didn’t know any jewelry designers and decided to give Jewelrythis a chance after seeing the favorable reviews. While I initially wanted to get a higher quality replica of the original chain (silver instead of nickel), after going back and forth with Tricia, we came up with improvements on the length, finish, and design of the loops. I was very happy with the final result and would definitely use Jewelrythis again.
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Sergio Nelson Cordero Rosario
Sergio Nelson Cordero Rosario
1 month ago
Muy grata experiencia, con un trato profesional en cada paso del proceso y comunicación exelente. Llevaron una idea en mi mente a lo físico de manera perfecta. Con paciencia y maestría lograron llenar mis expectativas al 100% con el trabajo que les pedí. _____________________ "Wow! It turned out perfectly, I love it. It’s exactly how I imagined it. You guys are the best. I’m really happy with your work :innocent:. Everything I asked for heavy, robust, masculine was delivered just the way I wanted it :+1:. Thanks a lot, Michelle :pray:.
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Carmen S
2 months ago
Hi Michelle! The necklace is absolutely beautiful and I couldn’t have asked for anything more! I will be giving it to my daughter next weekend and I can’t wait to share her reaction. ❤️❤️❤️
Berger D
2 months ago
Sabrina, I had the opportunity to gift the earrings to Peggy in late July. There was a lot of emotion. She absolutely loved the earrings and enjoyed the history and thoughtfulness put into process bringing them to fruition. Thank you for the great experience.
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