Reviews

Read unsolicited reviews, testimonials shared by JewelryThis clients.

4.98 ★★★★★ ☆☆☆☆☆ 517 reviews
Jacob Barnes
Jacob Barnes
★★★★★ 1 year ago
I'm going to share something IMPORTANT about my experience with this company. If you're hesitating about buying from them, please read on: I chose to commission this company with the crafting of my wedding band. I was balling on a budget at the time, but I wanted something specific that no one else was offering. After I consulted with them, I paid the down payment. Over the next couple of weeks I received pictures and updates about how the cast was going: It looked amazing. They sent me pictures of the Alexandrite gem I requested in the center and it was exactly the cut I wanted. When I received it i was excited...until I opened the box and saw something not quite as amazing as I was looking for (The gem was held down by 2 shoddy soldering points, the gem was misaligned, and the bevels of the middle were deformed, See Pic 2). This left me heartbroken and disappointed. BUT, after not finding a "refund" section on their site, I decided to contact the rep. I was working with and pleaded my case. I showed them how the final product was unprofessional and not what they promised in the AutoCAD pictures/moldings. AND THEY REBUILT THE ENTIRE RING FOR ME FREE OF CHARGE! They didn't push back and defend their terrible work. They made it up to me in FULL! The next month I received my ring back in all of it's glory, crafted exquisitely and exactly how I envisioned it looking in real life!! I have incredible faith that this company will do whatever is necessary to make your dreams come true with whatever piece of jewelry you order from them.
Emily h
Emily h
★★★★★ 1 year ago
Amazing job, I love my new ring & can't wait to wear it.
Gillian Bigelson
Gillian Bigelson
★★★★★ 1 year ago
I'm so happy I found JewelryThis! I loved working with Carrie to help recreate a ring I had seen in Italy. It was so much fun picking out stones and getting updates on the progress. I couldn't recommend them more!
C
Chantel
★★★★★ 1 year ago
Hi Holly! We absolutely love the rings! Thank you for all your helping getting those created
SB
Sandy B
★★★★★ 1 year ago
Holly!!! I’m just so overwhelmed by the necklace every detail is just how I wanted it, dainty but sturdy with my personality. Even my husband who was skeptical of all this said that it is a beautiful necklace and he blushed at the heart with an R. I feel proud to wear it and somehow feel incredibly loved by it. Couldn’t imagine a better gift for my 40th. Thank you soooooo much ❤️
Caroline Johns
Caroline Johns
★★★★★ 1 year ago
Love this company. So easy to work with to customize fine jewelry. The price was reasonable and the piece came out beautifully!
PM
Paul M
★★★★★ 1 year ago
I am really pleased in many ways. The cost was way better than I expected. I got two estimates from locals and those were much higher. If yours had been commensurate, I would not have a new ring. The process was really good. I liked the single point of contact and you had great communications along the way. The approval step once my design was put into your system is vital. Once I got the ring, I was really impressed by the quality. It is TOP notch! I am very happy.
KM
Kevin M
★★★★★ 1 year ago
It’s absolutely beautiful. I will be giving it to her on her birthday on March 9th!!!
SH
Scott H
★★★★★ 1 year ago
Hello, I just received my pendant .It’s exactly what I hoped it would be! Thank you for working with me on this piece and guiding me every step of the way. And I received it early ! Thank you
PP
Pat P
★★★★★ 1 year ago
Hi, Holly. Thank you for checking in again! The receiver was positively speechless!! She could not believe it was the actual logo in 18k gold! The enitre crowd was impressed! Your work has left an indelible impression, I could not be more grateful! Thank you!!
DA
Dani A
★★★★ 1 year ago
Just wanted you to know, we gave it to mom today. She cried. She loves it so much. Thank you so much for everything. Truly, you made her day, and she said that it was the best present shes ever received. We couldnt have done it without you 🧡
CM
Caroline M
★★★★★ 1 year ago
Hi Carrie! Sorry for the late response about a little over a month out from my wedding so the past few weeks have been so busy! But, i am SO beyond happy with my ring. I cannot thank you enough. It is almost identical and truly was the craziest feeling seeing it in the box and having it back on bc it felt like it was never gone! This was the greatest gift finding you all and the exceptional work and time you spent
AJ
Arthur J
★★★★★ 1 year ago
Thanks for the creating an excellent pendant reflecting the design of the fraternity shield. 🙂
MO
Michael O
★★★★★ 1 year ago
Dror, It looks incredible! Better than I could have ever envisioned. Tricia has been a pleasure to work with from day 1. She listened carefully to my vision, and turned it into a reality. Thank you both so much. I will certainly recommend you.
HR
Heath R
★★★★★ 1 year ago
Thanks. I enjoyed working with you to create my piece. I love it and can’t wait til our next project together
MP
Michael P
★★★★★ 1 year ago
Hey Holly, just wanted to reach out and thank yall again for the amazing work on the bone pendant. It seems silly for me to admit that a piece of jewelry had me feeling emotional but that is the case here. I loved my original bone pendant and it was with me for alot of memorable times in my life, so i was bummed when I lost it. The new bone pendant is perfect. Its exactly like the original and even better than the original at the same time. I nearly shed a tear when i put it on. Thank you so much. Unbelievable.
Shelby Conn
Shelby Conn
★★★★★ 1 year ago
JewelryThis created me a custom version of the ring I’ve worn for the last 18 years. This new version came out better than I could’ve imagined! They helped me add diamonds in the perfect place and made some minor adjustments to the design to improve it. I worked with the designer and she updated me every step of the way. The online platform they use to communicate with you is so seamless, it made the whole process incredibly easy. I’ve never bought myself a nice piece of jewelry like this and couldn’t be happier with my experienceIt looks amazing!!! I can’t stop staring at it. It came out better than I could’ve hoped for. Thank you!!
KD
Kevin D
★★★★★ 1 year ago
Amazing job 👏👏👏👏👏 Love it
DA
Dani A
★★★★★ 1 year ago
My sister and I looked at it together, and we’re excited to give it to our Mom in a week! We’re chain shopping now 🙂 Thank you again!
ME
Mo E
★★★★★ 1 year ago
Hi Tricia, sorry for the delayed response but catching up after being gone for 2 weeks. We are overjoyed with the pendant, it has so many symbolic features for our family. Thanks for helping us go from “art to part”. Your team is top notch and thanks again.