Payment / Security
You can make your payment with any major credit/debit card (VISA, MasterCard or American Express) or with PayPal, via our payment system. All transactions are processed automatically and securely. Both payment options are available on a 24/7 basis.
Saving transaction costs is an important cost-saving measure, especially with Producethis orders where every percentage is important. For this reason, we introduced the ACH (Automated Clearing House) payment option. This option allows you to pay via an electronic debit directly from your bank account so you can don’t have to pay a high credit card transaction cost. This also helps us keep our prices low.
To link your account please visit your account details page and click on the ‘link account’ button.
The first time this form of payment is used, we must verify that you are the real owner of the bank account. The verification process is very simple. We send you two micro deposits to your account, which can take up to 3-4 business days. Once you’ve received the deposits and can tell us the amount deposited, we will have verification that you have access to the account, and we can then accept the ACH payments. Please note that this option is only available for US bank accounts only.
Once you have purchased a design from Jewelrythis, there are no refunds. Jewelry CAD files are not returnable, and custom pieces can’t be re-shelved, as they are designed just for you, and thus we can’t offer refunds.
However, if there is a problem or a misunderstanding about a design that you have purchased, we will review the problem and deal with each case on an individual basis at our sole discretion. Customer satisfaction is of the utmost importance to Jewelrythis, so if there are any problems, we will use all of our efforts to resolve the issue. Please feel free to contact us with any questions or problems you have.
For our custom-casting refund policy, please click here.
Yes, we do. When we have specials, we provide coupon codes in the newsletters that we send out. You can apply the coupon codes during the order checkout and the discount will automatically be applied to your order.